FAQs

I've seen the same part cheaper elsewhere, can you match it?

Yes! Drop us a message with a link to the item and we'll match the price. 

 

How do I know if an item is in stock?

We ship items from around the globe, including our UK/NI locations, and can have more than one supplier to source a particular part from. For this reason, we always recommend contacting us via live chat or email to check the stock status for an item. We're online from 09:00 to 23:00 every weekday, answer live chat instantly and emails in 17 minutes on average.

 

I ordered an item. What next?

You will receieve a shipping confirmation email. If you have an account with us, the order will also be added to your account. If your item is in stock in the UK, we will endeavour to ship it same day. All UK items are shipped on a next-day service, this may be with any of a number of couriers including Parcelforce, DPD, FedEx and DHL Express. For non-UK stocked items, we will always place the order with the supplier the same day that you ordered, and advise on timelines for delivery via the email you provided at checkout.

 

What if my item is out of stock?

If your item is out of stock, we will contact you within 3 business days to discuss your options, which may be an alternative product. Most of the time we can supply an alternative that is just as good or better than the one you picked!

 

How long do made to order products take to be delivered?

Lead times will be described on the product description, or we will email you after you have ordered to confirm. Please note that quoted lead times are for production only and do not include transit times. Many of our products are made outside the UK, so customs processing times can have an impact on lead times. For an up to date lead time for a product, please contact us.

 

What are the lead times on your most popular products?

 Koshi

Some stock, please contact us for accurate lead times.

Magnetti Marelli (Bombardone range) Usually in stock for next day delivery.
Sforza (Fibreglass) Usually in stock for next day delivery.
Sforza (Carbon) <4 weeks (made to order).
CHD Tuning (Fibreglass and Carbon) Usually in stock for next day delivery, if not, <4 weeks.
Andre.Lux <3-6 weeks (made to order).
Ragazzon 2-4 weeks (made to order).
OEM Fiat Some stocked, most special order, contact us for accurate leads.
DNA Racing

Usually in stock. for next day delivery.

Yellow Speed Racing Usually in stock for next-day delivery.
Maxton Design Usually in stock. If not, 2-8 weeks.
Forge Motorsport Usually in stock for next day delivery.
CG Motorsport <3 weeks, made to order.
TMC Motorsport Usually in stock for next day delivery.
EBC Brakes Usually in stock for next day delivery.
Raveworks <4 weeks, made to order.
Powerflex Usually in stock for next day delivery.

 

Some of your parts are more expensive than on the EU manufacturers site, why is this?

As we import and stock items in the UK, we have additional costs in getting stock to the UK and storing here, so sometimes our prices may be higher than the manufacturers site. Please note though, we will never be more expensive than the manufacturer purchase price + shipping cost + VAT/import fees - if you see this to be the case, get in touch and we'll match the price for you.

 

A real world example:

Pista price: £264.99 + £20 shipping.

Total £284.99

 

Manufacturer price: £175.64 + £72.47 shipping + £35 VAT (@20%) + £11 customs disbursement fee.

Total £294.11

 

Price difference: £9.12, plus the item (if in stock) can be delivered the next working day.

 

Will I be charged VAT or import/duty fees when my item is shipped?

UK Customers

Any items that are produced outside of the EU are shipped to us before being shipped to you. We pay all customs, duty, VAT or handling charges that are applied, before shipping items out to you. Purchasing directly from EU suppliers will make you liable for these charges when importing. The price you pay on our website is the final price you will pay for the item delivered to your door.

Non-UK Customers

We will not charge UK VAT on your order. This means you will pay the 'EX VAT' price, as shown across the website, and instead will be charged your local country VAT when you import the product. We cannot pay this charge for you, nor can we influence it in any way, it is best to speak to your local tax office if you are unsure.

Note: the 'EX VAT' total for your items is only shown after you enter you shipping address at the checkout, not in the cart. Please proceed to the checkout for a final EX VAT amount.

 

Why don't you stock carbon?

Carbon fibre, while being extremely strong, is also brittle and prone to damage if knocked or dropped, which can happen in a storage facility. To reduce the chances of this happening, all carbon is made to order. The exception to this is the smaller CHD tuning carbon items. Please contact us if you require more information.

 

Can you make me something for my car?

We have in-house design and manufacturing capability, including FDM 3D printing, CND machining, turning and more. If you have a product or idea you'd be interested in discussing, drop us an email. Whether it's something done in-house, or utilising our extensive supplier network, we can probably make it happen.

 

Will a Bombardone pass an MOT?

In short, YES. Less than 1% fail the MOT, and that is normally due to the individual tester, not the product.

 

How do I return an item?

Please see the 'Refunds' section at the bottom of the page.

 

I make things and want to sell them on your site, what do I do?

Contact us via email. We love small, independent producers and like to support as many small business as we can. We've helped some double their sales!

Please note that UK manufacturers will not be considered unless VAT registered.

 

Can you install this part for me?

We don't undertake work on cars for customers at this time, but if you need advice on a suitable installer drop us a message and we should be able to find someone local who will be able to help you out.

 

What does ‘plug and play’ mean?

Plug and play parts are those that: “are intended to work perfectly when first used or connected, without reconfiguration or adjustment by the user.”

This does not mean changes will not need to be made prior to installing the part, just that none will afterwards.

 

Can you paint this part before shipping it to me?

Yes, but only in gloss black. We won't have your car to colour match/blend for any other colours. Sorry! Contact us for more information on this service where it is not a product option on the website.

 

Who do you use for delivery?

We use a wide range of couriers depending on the item's size, weight and value. Most often though, DHL Express or Parcelforce for UK, DPD for Europe, UPS for USA, and FedEx for Asia. All delivery timescales, whether on the website, via live chat, or email, are quoted in business days. Saturday delivery may be available depending on your area, though we cannot guarantee this. If you would like us to ship your items for Saturday delivery, please contact us as this is not our standard process.